Vista: Problem Reports and Solutions

Sun, October 1, 2006, 08:59 AM under Windows | Vista
I've talked about Windows Error Reporting in Vista before, but I don't think I explained how to examine locally the reports that have been sent (or that are in a queue to be sent, since with Vista that is what happens when there is no network connection).

From the Control Panel, navigate to 'System and Maintenance' and click the option that reads "Problem Reports and Solutions". You should have a screenshot similar to the following:


I encourage you to explore all of those options on the left, for example if you select "View problem history", then you are presented with a list that I am sure you'll find interesting. On my machine it looks as follows (you can drill into each report further as we'll see in my next blog entry):


Another relevant UI worth exploring is the "Reliability Monitor"
(...from the 'System and Maintenance' click on 'Performance Information and Tools' and then click on 'Advanced Tools' from the left).
Saturday, February 02, 2008 1:40:00 PM (Pacific Standard Time, UTC-08:00)
When Zone Alarm says that the problem reports and solutions program is trying to connect to the internet should I say yes or no.
mike zoomer
Saturday, February 02, 2008 1:45:58 PM (Pacific Standard Time, UTC-08:00)
Mike: After reading my blog post and after inspecting yourself the UI of PR&S, what do you guess the answer is? It is trying to send error reports that it has gathered for your applications that crashed. Do you want to do that or not? The answer to that is the answer to your question. HTH
Tuesday, March 11, 2008 4:32:00 PM (Pacific Standard Time, UTC-08:00)
Hey there. I've got a problem with this feature of Vista and there doesn't seem to be a solution for it anywhere. I was hoping you could help.
Here's the thing: the feature reports problems just fine, apparently. It's the viewing the solutions part that isn't working. Everytime i try to view one of them it gives me an error message telling me that it is not possible to present the solution and that the most likely cause is that i'm not connected to the Internet. But i am. I've checked and the firewall isn't blocking the program. What do you think? It's Vista Home Premium, btw.
John
Thursday, March 20, 2008 11:19:26 AM (Pacific Standard Time, UTC-08:00)
John: Sorry, I have no idea but if you post to some support forum someone will help you there.
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