Tuesday, March 15, 2005
I have returned from another round of customer visits (in the Midlands this time). Lots of positive feedback on IQView and great ideas contributing to our current plans for a new product (can't say much more on that, apart from that it is also on WinCE with CF). In terms of generic shareable takeaways, everything I said last time was re-enforced on this visit too. A couple more:
7. You can learn as much by listening to your client talk about competitive products as you can from when they talk about yours; encourage it!
8. If you are already the UK's market leader, maybe you should try to obtain feedback from other countries [OK, so this is more of a hint to my manager to send me to our customers abroad :-]
Now back to catching up with my spam... later...
7. You can learn as much by listening to your client talk about competitive products as you can from when they talk about yours; encourage it!
8. If you are already the UK's market leader, maybe you should try to obtain feedback from other countries [OK, so this is more of a hint to my manager to send me to our customers abroad :-]
Now back to catching up with my spam... later...
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